Cash application: every question

1. How you work today for your version, wk Dec 7

What we heard on our call on Nov 6, about how your team applies payments today. Correct anything that's changed. Confirm each line, or write what's different.

1. You get about 70 payments a day. (Our call on Nov 6)
2. Most payments come as cheques through your bank's lockbox. (Our call on Nov 6)

2. Who's involved for deep dives, wk Nov 30

At the deep dives we meet whoever applies cash each morning. Confirm each line, or write what's different.

• Owns it: Ewart Pillay, AR lead. Approves: Ewart Pillay, AR lead. Decides: Ingrid Vasskog, controller.
• Also: AR specialist (name to come), joins the deep dives.

3. How it decides for your version, wk Dec 7

What's written off without asking, and who decides on a short payment. Confirm each line, or write what's different.

• How much goes ahead without asking? We didn't hear.
• Any amount: your AR lead.
• Only the person at that level signs.

4. Rules and exceptions for your version, wk Dec 7

What your version does with the payments that aren't simple. Confirm each line, or write what's different.

1. Your bank's lockbox file arrives each morning by 7:00 AM. (What we assumed)
2. An overpayment stays on the customer's account. (What most teams do)
3. How do you book a deduction today?
4. Does anyone approve a batch before it posts? (usually your controller)

5. Your files for build and test, Dec 14 to Jan 22

Your written rules and a few past examples, so we build and test on your real work. Send them as they are; our NDA covers them.

1. Your cash application policy, if it's written down.
2. Last month's payments, with how each one was applied. (usually your AR specialist)
3. Ten remittance advices from your AR inbox, of different kinds.
4. The same month's lockbox files, as your bank sends them. (usually your controller)