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Before kickoff · Haverlund Food Distributors

IT: every question

For your IT contact. About 5 minutes online, due Fri Nov 20. Kickoff is Mon Nov 23 at 10:00 AM.

1. Your cloud for build and test, Dec 14 to Jan 22

Your agents run in a cloud account in your company's name, so they're yours.

  1. Which cloud platform does your company use?
  2. Who can set up a new account in it?
  3. Who looks after the bill for it? (usually your controller)

2. Access, system by system for build and test, Dec 14 to Jan 22

Each system's admin gives your agents their own access, only to what they need.

  1. Who gives access to NetSuite?
  2. Who gives access to BILL? (usually your AP lead)
  3. Who receives your bank's lockbox file? (usually your AR lead)

3. How we get in for build and test, Dec 14 to Jan 22

How our team gets into your systems while we build, and how long access takes. Confirm each line, or write what's different.

  1. How many working days does new access usually take?
  2. Does a new connection need a security review first?
  3. We work through a Switchboard user on your domain, which you control and can turn off at any time. (What most teams do)
  4. Your people sign in with the same accounts they use for email. (What most teams do)