Before kickoff · Thornbury Grounds
Ops scorecard: every question
For Lennox, VP of operations. About 8 minutes online, due Fri Nov 27. Kickoff is Mon Nov 30 at 10:00 AM.
1. How you work today
What we heard on our calls, about how your leaders see the numbers today. Correct anything that's changed. Confirm each line, or write what's different.
- You run about 9 branches.
- Each person pulls their own numbers from Power BI, so answers differ.
2. Who's involved
So we meet whoever owns the numbers, and whoever builds the reports they come from. Confirm each line, or write what's different.
- Owns it: Lennox Varga, VP of operations. Approves: Dorian Kessler, CFO. Decides: Dorian Kessler, CFO.
- Also: Callum Price, aspire report writer, joins the deep dives.
- Also: Branch GM (name to come), not at the deep dives.
3. What's on it
So the first scorecard carries the numbers you'd look at first. Pick them, and when it should arrive. Confirm each line, or write what's different.
- On it: Days to get paid (Aspire), AR over 60 days (Aspire), Sales pipeline (Aspire), Gross margin (Acumatica), Labour % of revenue (Paycom), Overtime hours (Paycom).
- Could also carry: Cash collected, AP due this week, Invoices to code, Contracts renewed, Jobs behind schedule.
- Every weekday at 7:00 AM, to every branch's GM, by email.
4. Targets and views
So each measure shows against your target, and each person sees the right slice. Confirm each line, or write what's different.
- Where do your targets live today?
- What should each GM see?
- Every number comes from one source, the same for everyone.
5. Your files
A scorecard you've liked before, and today's report, so the first one looks familiar. Send them as they are.
- A scorecard you've used before and liked, if you have one.
- Today's Power BI report, exported.